Taking personal data seriously
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy set out below.
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Party” in this privacy policy.
Your data is collected, on the one hand, by you providing it to us. This may, for example, be data you enter in a contact form.
Other data is collected automatically or after your consent when visiting the website by our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or time of page access). The collection of this data takes place automatically as soon as you enter this website.
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.
You have the right to obtain information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and any other questions on the subject of data protection.
We host the contents of our website with the following provider:
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 (1)(b) GDPR) and in the interest of providing our online offering securely, quickly, and efficiently by a professional provider (Art. 6 (1)(f) GDPR). Where consent has been requested, processing takes place exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.
Our hosting provider(s) will only process your data to the extent necessary to fulfill its contractual obligations and will follow our instructions regarding such data.
We use the following hosting provider:
VCServer Network OHG
Buchenring 1
38154 Königslutter am Elm
We have concluded a Data Processing Agreement (DPA) for the use of the service mentioned above. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmission over the internet (e.g., communication by email) may have security gaps. Complete protection of data from access by third parties is not possible.
The responsible party for data processing on this website is:
Michael Raffenberg
Am Neheimer Kopf 34
59755 Arnsberg
Phone: +49 176 998 186 53
Email: mr@raffy.eu
The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you request deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion takes place once these reasons no longer apply.
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1)(a) GDPR or Art. 9 (2)(a) GDPR in the case of special categories of data. If you have expressly consented to the transfer of personal data to third countries, processing is also based on Art. 49 (1)(a) GDPR. If you consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing is additionally based on § 25 (1) TTDSG. Consent can be revoked at any time.
If your data is necessary for contract performance or pre-contractual measures, processing is based on Art. 6 (1)(b) GDPR. Furthermore, we process your data if required to fulfill a legal obligation (Art. 6 (1)(c) GDPR). Data processing may also be based on our legitimate interest pursuant to Art. 6 (1)(f) GDPR. The applicable legal basis is specified in the following sections of this privacy policy.
As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only transfer personal data to external parties if this is necessary for the performance of a contract, if we are legally required to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest pursuant to Art. 6 (1)(f) GDPR, or if another legal basis permits the transfer of data. When using processors, we only transfer personal data of our customers on the basis of a valid Data Processing Agreement. In the case of joint processing, a contract on joint processing will be concluded.
Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. The lawfulness of data processing carried out before the revocation remains unaffected by the revocation.
IF DATA PROCESSING IS BASED ON ART. 6 (1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA, INCLUDING PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
You have the right to receive data which we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, or to have it transmitted to another controller. Where you request the direct transfer of data to another controller, this will only be done where technically feasible.
Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin, recipients, and the purpose of data processing, and, where applicable, a right to correction or deletion of this data. For this and for further questions on the subject of personal data, you may contact us at any time.
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right. The right to restrict processing applies in the following cases:
If you have restricted the processing of your personal data, such data may – apart from storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests you send to us as the site operator. You can recognize an encrypted connection by the change of the browser’s address line from “http://” to “https://” and the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Our websites use “cookies.” Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies allow the integration of certain services of third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart function or displaying videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are necessary for carrying out the electronic communication process, providing certain functions you have requested (e.g., shopping cart function), or optimizing the website (e.g., cookies to measure web audience) (necessary cookies) are stored on the basis of Art. 6 (1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1)(a) GDPR and § 25 (1) TTDSG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
You can find out which cookies and services are used on this website in this privacy policy.
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
This data is not merged with other data sources.
The collection of this data is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website – for this purpose, the server log files must be collected.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6 (1)(b) GDPR, if your request is related to the performance of a contract or necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose of storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6 (1)(b) GDPR, if your request is related to the performance of a contract or necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose of storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular legal retention periods – remain unaffected.
If you have given your consent, Google Analytics 4, a web analytics service of Google LLC, is used on our website. The responsible entity for users in the EU is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Analytics also uses cookies that allow an analysis of your use of our websites. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. For this purpose, we also use the technical extension “Google Signals,” which enables cross-device tracking. This makes it possible to associate a single website visitor with different devices. However, this only happens if the visitor is logged into a Google service during their visits to our website and has also activated the “personalized advertising” option in their Google account settings. Even then, we do not receive any personal data or user profiles; these remain anonymous to us. If you do not want “Google Signals” to be used, you can deactivate the “personalized advertising” option in your Google account settings.
In Google Analytics 4, IP anonymization is enabled by default. Due to IP anonymization, your IP address will be truncated by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data, according to Google. During your website visit, your user behavior is recorded in the form of “events.” Events can be:
In addition, the following are recorded:
Google will use this information on our behalf only to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website.
Recipients of the data are/can be:
If data is processed outside the EU/EEA and there is no level of data protection equivalent to the European standard, we have concluded EU Standard Contractual Clauses with the service provider to establish an adequate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. From a data protection perspective, the USA is currently considered a third country. You do not have the same rights there as within the EU/EEA. You may not be able to seek legal remedies against access by authorities.
The legal basis for this data processing using Google Analytics is your consent in accordance with Art. 6 (1)(a) GDPR and Art. 49 (1)(a) GDPR.
You can revoke your consent to the use of Google Analytics at any time with effect for the future by accessing the cookie settings and changing your selection there. The legality of the processing carried out up to the revocation remains unaffected. You can also prevent the storage of cookies in advance by setting your browser software accordingly. However, if you configure your browser to reject all cookies, the functionality of this and other websites may be restricted. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by:
a. not granting your consent to set the cookie, or
b. downloading and installing the browser add-on to deactivate Google Analytics.
Further information on the terms of use of Google Analytics and on Google’s privacy policy can be found at https://marketingplatform.google.com/... and https://policies.google.com/?hl=en.
We also use Matomo for the purpose of analyzing website usage on the basis of your consent. The service is also based on cookie technology. We have configured Matomo so that your IP address is processed exclusively in an anonymized form. You can deactivate data collection via Matomo at any time by clicking on "Manage Cookie Consent" in the footer area. Further information on the terms of use of Matomo and on its data protection provisions can be found at: https://matomo.org/privacy/.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to determine whether data entry on this website (e.g., in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g., IP address, length of stay of the website visitor on the website, or mouse movements made by the user). The data collected during the analysis is transmitted to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not informed that such an analysis is taking place.
The storage and analysis of the data takes place on the basis of Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.
Further information on Google reCAPTCHA can be found in Google’s privacy policy and terms of use at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is committed to complying with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/